Contact information

Contact Policy

How to Contact Us

If you need to contact Kind Juices Ltd, please use the details below. We aim to respond as quickly as possible during our normal business hours.

Email: info@kindjuices.co.uk
Telephone: 07450 459373

Business Address:
Kind Juices Ltd
8 Shrewsbury Walk
London, Isleworth
TW7 7DE
United Kingdom

Company Number: 11943266
Registered in: England & Wales

Customer Support Hours

We aim to respond to all enquiries within 1–2 business days.
Our customer support team operates Monday to Friday, excluding UK public holidays.

Order & Delivery Enquiries

For questions regarding orders, deliveries, or product issues, please include:

  • Your full name

  • Order number

  • Date of purchase

  • A clear description of the issue

For damaged, incorrect, or quality-related issues, please contact us within 24 hours of delivery and include photographic evidence where applicable.

Product & Allergy Enquiries

If you have questions about ingredients or allergens, please contact us before placing an order. While allergen information is provided, our products are prepared in an environment that may handle allergens and we cannot guarantee allergen-free products.

Marketing & General Enquiries

For non-urgent enquiries, collaborations, partnerships, or press-related matters, please contact us via email and your enquiry will be directed to the appropriate team.

What We Cannot Assist With

We are unable to:

  • Provide medical or nutritional advice

  • Modify orders once they have been dispatched

  • Accept returns on perishable goods (except where legally required)

Abusive or Inappropriate Contact

We reserve the right to refuse or cease communication if messages or calls are abusive, threatening, or inappropriate.

Updates to This Policy

We may update this Contact Policy from time to time. Any changes will be posted on this page.