Shipping policy
Kind Juices Shipping / Delivery Policy
Delivery Areas
We currently deliver only to the following UK postcodes:
- TW1 – St Margaret’s, Twickenham
- TW7 – Isleworth
- TW9 – Richmond
Orders placed outside these postcodes cannot be fulfilled for delivery.
Delivery Charges
Delivery is charged depending on the number of days of the plan.
- £2 per delivery day
Delivery charges by plan:
- 1-day plan: £2 delivery
- 3-day plan: £6 delivery
- 5-day plan: £6 delivery (delivery charges are capped at 3 days)
Maximum delivery charge per order: £6
Delivery Schedule
Deliveries are made according to the selected plan and delivery days chosen at checkout.
Please ensure someone is available to receive your order, as our products are perishable.
Morning Delivery Slots
You may select one of the following delivery windows:
- 6:00am – 7:00am
- 7:00am – 8:00am
- 8:00am – 9:00am
- 6:00am – 9:00am
Delivery times are estimates and may vary slightly due to traffic or local conditions.
Missed Deliveries
If delivery cannot be completed due to:
- No safe place available
- Incorrect address details
- No response at the delivery location
we cannot be held responsible for spoilage or issue refunds.
Collection (Alternative to Delivery)
If your postcode is outside our delivery area, or you prefer to collect your order, collection is available from Elvis and Ivy.
Collection Location:
Elvis and Ivy
8 Shrewsbury Walk
London, Isleworth
TW7 7DE
United Kingdom
Telephone: 07450 459373
Collection details and timing will be confirmed after your order is placed. Please bring your order confirmation when collecting.
Changes & Availability
We reserve the right to amend delivery availability, collection options, times, or charges where necessary. Any changes will be reflected at checkout.